1. Shipping Information We are committed to delivering your order accurately, in good condition, and always on time. Since we operate primarily with Cash on Delivery, please ensure that your provided phone number is active so our courier can contact you to coordinate the delivery.
2. Delivery Time We pride ourselves on our speed. Once your order is confirmed, it is processed immediately.
- Estimated Delivery Time: You can expect to receive your package within 24 to 72 hours from the time of order confirmation.
- Please note that delivery times may vary slightly depending on your location and operational conditions, but we always strive to get your order to you as fast as possible.
3. Return & Exchange Policy Your satisfaction is our top priority. If you are not completely happy with your purchase, we are here to help.
- Return Window: We offer a 7-day return policy, which means you have 7 days after receiving your item to request a return.
- Eligibility: To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
4. How to Initiate a Return To start a return or if you have any issues with your order, please contact our customer support team immediately via the “Contact Us” page on our website. We will provide you with instructions on how and where to send your package.
5. Damaged Items Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.